Consultant II Domestic Relocation
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Two plus years prior relocation or real estate experience with home sale closings; Two years Customer service experience
- Required Skills
- Customer serviceAccount Management
Requirements
- College degree or equivalent preferred.
- Two plus years of relocation or real estate experience with home sale closings.
- Two years of customer service experience.
- Strong written and verbal communication skills.
- Strong organizational and analytical skills.
- Ability to manage high-volume customer interactions in a fast-paced environment.
- Detail-oriented with strong multitasking abilities.
Responsibilities
- Maintain an assigned caseload and deliver impeccable customer service.
- Provide primary coordination for all phases of relocation activities.
- Coordinate Cartus' core products and services according to standards.
- Identify cross-selling opportunities to generate revenue.
- Ensure data integrity in company systems.
- Coordinate the ordering and review of broker market analyses (BMAs).
- Serve as a real estate subject matter expert for customers.
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