Relocation Specialist
New
United States, 8:00 a.m.–8:00 p.m. (shifts accommodating various time zones)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Two or more years of experience in a customer-centric business environment; One or more years in relocation or real estate (preferred).
- Required Skills
- Customer serviceMicrosoft OfficeAccount ManagementReportingData entry
Requirements
- High School Diploma or equivalent.
- 2+ years experience in a customer-centric business environment with administrative responsibilities.
- 1+ year experience in the relocation or real estate industry (preferred).
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent data entry skills with strong attention to detail.
- Ability to work well under pressure with excellent organizational skills.
- Strong interpersonal skills for interacting with internal and external customers.
- Flexibility to work shifts accommodating various time zones and weekends as required.
- Professional verbal and written communication skills.
- Creative problem-solving abilities.
Responsibilities
- Receive and review incoming referrals to ensure successful matches.
- Assign qualified agents to real estate transactions.
- Complete data entry for referrals.
- Release and confirm referral agreements.
- Ensure agent reporting meets SLAs.
- Coordinate utility transfers, property maintenance, and billing.
- Maintain communication with agents and referral sources.
- Monitor progress and follow up on open/overdue items.
- Resolve issues and handle contract management.
- Coordinate closing activities and generate status reports.
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