Consultant I Domestic Relocation
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Japanese and English
- Experience
- One plus year
- Required Skills
- Customer service
Requirements
- College degree or equivalent preferred
- Customer service experience in multi-task, call center environment
- Influential verbal and written communication skills
- Fluent in Japanese and English
- One plus year relocation, real estate or related field experience
Responsibilities
- Administer relocation policy/program
- Counsel on best utilization of resources
- Coordinate the shipment of household goods, destination services and expense management
- Maintain an assigned caseload
- Deliver impeccable customer service to external and internal customers
- Provide primary coordination for all phases of relocation activities
- Ensure data integrity in all Cartus systems
- Recognize and identify cross-selling opportunities
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