Sales Operations Manager
New
USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3–5+ years
- Required Skills
- SQLBusiness IntelligenceData AnalysisMicrosoft ExcelReportingProcess improvementGoogle Sheets
Requirements
- 3–5+ years of experience in Sales Operations, Revenue Operations, or Management Consulting.
- At least 1+ year of CRM administration experience.
- Strong proficiency in Excel or Google Sheets (pivot tables, VLOOKUP; SQL is a plus).
- Proven ability to diagnose performance issues using data and identify root causes of sales conversion changes.
- Experience building dashboards, reports, and operational metrics frameworks.
- Strong communication skills with the ability to explain complex data to non-technical audiences.
- Ability to collaborate effectively across Sales, Marketing, Finance, and HR teams.
- Detail-oriented, structured thinker with strong problem-solving and process improvement skills.
Responsibilities
- Develop and maintain standardized sales reporting, dashboards, and BI tools for leadership and sales teams.
- Track and analyze key performance indicators including win/loss ratios, margin performance, pricing trends, and funnel conversion metrics.
- Provide data-driven insights and recommendations to improve sales performance and strategic decision-making.
- Define, document, and enforce structured sales cycle stages to improve consistency and forecasting accuracy.
- Identify and eliminate funnel bottlenecks while improving lead qualification and quoting efficiency.
- Build and maintain CRM documentation, ensuring process governance and data integrity.
- Partner with Marketing, Finance, and Sales leadership to optimize incentive structures and revenue operations.
- Support continuous process simplification to reduce administrative burden and increase sales productivity.
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