Senior Customer Account Executive
New
United StatesFull-TimeSenior
SalaryAt least 150,000 USD per year OTE
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Job Details
- Experience
- 5–8 years
- Required Skills
- NegotiationAccount ManagementSaaS
Requirements
- 5–8 years of experience in sales, account management, or business development roles focused on enterprise-level customers.
- Proven track record of achieving revenue targets and successfully closing expansion or upsell opportunities.
- Strong experience managing sales pipelines, forecasting revenue, and maintaining forecast accuracy.
- Excellent prospecting, outbound sales, negotiation, and relationship-building skills.
- Previous experience selling into existing customer accounts within SaaS, MarTech, PR, media intelligence, or related technology industries.
- Ability to navigate complex enterprise sales cycles and engage effectively with multiple stakeholders.
- Strong communication and presentation skills with a customer-centric and consultative approach.
- Comfortable working in a fully distributed, fast-paced, and collaborative remote environment.
- Familiarity with leveraging AI tools and modern technologies to improve productivity and optimize sales processes.
Responsibilities
- Build, manage, and close a strong pipeline of cross-sell and upsell opportunities across enterprise customer accounts.
- Partner closely with Customer Success Managers to identify expansion potential, account growth strategies, and customer needs.
- Conduct outbound prospecting and leverage internal referrals to create additional revenue opportunities within the existing client portfolio.
- Drive adoption and sales across multiple SaaS products and solutions while positioning value effectively to stakeholders and decision-makers.
- Maintain accurate forecasting and pipeline reporting to support monthly and quarterly revenue targets.
- Lead account and territory planning initiatives in collaboration with customer success and sales teams.
- Manage deal progression, pipeline conversion, and expansion opportunity execution from discovery through close.
- Collaborate cross-functionally with internal teams to ensure alignment, customer satisfaction, and seamless account management.
- Contribute to customer retention and long-term value growth through strategic relationship development and consultative selling approaches.
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