Customer Service Representative
New
CanadaFull-TimeEntry
Salary16 - 25 CAD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- French and English
- Experience
- At least one year
- Required Skills
- Customer serviceMultitaskingData entryTechnical support
Requirements
- Speak fluent French and English
- 1+ year of customer service experience
- High school diploma or GED
- Quiet, distraction-free environment to work from home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- High speed internet (no wireless/hotspots or satellite)
- Smartphone
Responsibilities
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
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