Staff Product Manager - Marketplace Onboarding
New
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ShiftKeyHealthcare Technology
This is a fully remote position based in the United States., partnering with teammates in different time zonesFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- 7-9 years in product management, with at least 3 years on marketplace or platform products
- Required Skills
- Data AnalysisProduct ManagementCompliance
Requirements
- 7-9 years in product management, with at least 3 years on marketplace or platform products with supply-side onboarding complexity.
- Demonstrated success improving funnel conversion in credentialing-heavy, regulated, or compliance-driven environments.
- Real-world experience designing and deploying AI agents or automated intelligence within production workflows.
- Strong data instincts and the ability to connect onboarding throughput directly to business outcomes like supply liquidity and fill rate.
- Proven ability to lead and deliver across ownership boundaries, working seamlessly with engineering, compliance, and peer product teams.
Responsibilities
- Drive professional onboarding experience from registration and identity verification to credential collection and first-shift readiness.
- Focus relentlessly on accelerating how fast a professional can move from signing up to actively and compliantly working on the platform.
- Move beyond basic UI improvements by actively incorporating AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps.
- Act as the most demanding, well-specified consumer of our internal credentialing rules engine, ensuring onboarding gets what it needs to create a fast, clear, and confidence-building user experience.
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