Staff Product Manager - Onboarding & Activation
New
United States, multiple time zonesFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- 7–9 years
- Required Skills
- Product ManagementComplianceStakeholder managementData analytics
Requirements
- 7–9 years of product management experience, including significant exposure to marketplace or platform-based products.
- Minimum of 3 years working on supply-side onboarding, credentialing, or compliance-heavy user experiences.
- Proven success improving funnel conversion, onboarding throughput, and activation performance in regulated or operationally complex environments.
- Hands-on experience implementing AI-powered workflows, intelligent automation, or agentic solutions in production systems.
- Strong analytical mindset with the ability to connect product performance metrics to business outcomes and operational KPIs.
- Experience collaborating cross-functionally with engineering, compliance, operations, and peer product teams in matrixed organizations.
- Ability to define scalable onboarding systems without relying on custom workflows or fragmented user experiences.
- Excellent communication, stakeholder management, and prioritization skills in fast-paced remote environments.
- Comfortable working asynchronously with distributed teams across multiple time zones.
Responsibilities
- Lead the end-to-end onboarding and activation product strategy, from registration and identity verification through credential submission and workforce readiness.
- Design scalable and modular onboarding experiences capable of supporting diverse healthcare professional profiles and varying compliance requirements.
- Drive improvements in onboarding speed, conversion rates, and activation metrics by identifying and eliminating friction points throughout the user journey.
- Partner closely with engineering, operations, compliance, and credentialing stakeholders to ensure seamless alignment between product requirements and operational workflows.
- Integrate AI-native workflows, automation capabilities, and intelligent agent solutions to streamline manual onboarding and credentialing processes.
- Define and optimize onboarding success metrics tied directly to marketplace growth, supply liquidity, and fill-rate performance.
- Serve as a strategic product leader, balancing user experience, compliance obligations, operational scalability, and business impact across all onboarding initiatives.
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