Solutions Engineer (Pre-Sales)
New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Customer SuccessSaaS
Requirements
- 5+ years of experience in Solutions Engineering, Pre-Sales, or similar roles supporting SaaS sales to utility customers in North America.
- Strong knowledge of utility software domains such as CIS, self-service platforms, field service management, asset management, and CMMS.
- Familiarity with broader utility systems including ERP, SCADA, OMS, AMI, and MDM environments.
- Solid understanding of utility operations across sectors such as electric, water, wastewater, gas, broadband, or sanitation.
- Excellent presentation and communication skills, with the ability to engage both technical and executive stakeholders effectively.
- Strong discovery and active listening skills, with a consultative approach to solution design.
- Collaborative mindset, low ego, and ability to thrive in cross-functional sales environments.
- Comfort working in a remote-first setting with approximately 25% travel and occasional peaks up to 50%.
Responsibilities
- Own the end-to-end technical sales process, including discovery, requirements gathering, solution design, demo delivery, and support for proposals and RFP responses.
- Build and deliver tailored, high-impact product demonstrations aligned to each prospect’s operational needs and industry challenges.
- Act as a subject matter expert across the full product suite and maintain strong knowledge of utility industry trends and ecosystem technologies.
- Translate complex utility workflows into practical, customer-centric solutions that demonstrate clear business value.
- Serve as a trusted technical advisor to prospects, addressing technical concerns and guiding stakeholders through evaluation and decision-making.
- Partner closely with Account Executives and cross-functional teams to progress opportunities and close strategic deals.
- Support industry events, conferences, and customer-facing engagements as a technical representative of the solution.
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