Solutions Engineer

New
USA / CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
CRMSaaS

Requirements

  • 5+ years of experience demoing and selling SaaS solutions to utilities in North America
  • Deep knowledge of utility software, including Customer Information Systems (CIS), Customer Self-Service, Mobile Field Service, Work Orders, Asset Management, and CMMS
  • Familiarity with the broader utility software ecosystem - ERP, SCADA, OMS, AMI, MDM
  • Solid understanding of utility operations across electric, water, wastewater, gas, broadband, and sanitation
  • Exceptional presentation and communication skills
  • Strong active listening and discovery instincts
  • Collaborative spirit and low-ego approach
  • Comfort with travel and the ability to thrive in a remote-first environment

Responsibilities

  • Own the technical side of the sales cycle - from discovery and requirements gathering through demo delivery, proposals, and RFP responses
  • Build and deliver tailored, configured product demonstrations that connect SpryPoint's capabilities to a utility's specific needs and pain points
  • Become a product expert across SpryPoint's full suite and stay sharp on industry trends
  • Design solutions that are practical, usable, and built around how utilities actually operate
  • Serve as a trusted technical advisor to prospective customers throughout the sales process
  • Partner closely with Account Executives across territories to move deals forward
  • Support technical proposals, system architecture documentation, and RFQ/RFP responses
  • Represent SpryPoint at field marketing events, conferences, and regional trade shows
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