Customer Success Engineer, Audit
New
F
FieldguideAudit Software
San Francisco, CA or Remote (USA)Full-TimeMiddle
Salary130,000 - 183,000 USD per year
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Job Details
- Experience
- 5–10+ years
- Required Skills
- Artificial IntelligenceTrainingChange ManagementCustomer Success
Requirements
- 5–10+ years of experience in public accounting (audit, assurance, or advisory) or audit methodology/transformation roles
- Deep understanding of the audit lifecycle including planning, evidence collection, review, and engagement management
- Experience supporting complex, multi-team audit environments
- Hands-on experience configuring workflows in software platforms
- Strong technical curiosity regarding data models, permissions, and AI-powered workflows
- Practitioner mindset with the ability to advise and drive change
- Experience leading training and change management efforts
- Clear communication skills for engaging with practitioners and firm leadership
Responsibilities
- Own adoption and success for a portfolio of Fieldguide audit customers
- Configure workflows, templates, and engagement structures within the product
- Translate audit standards and firm methodologies into repeatable workflows
- Partner with audit teams to improve efficiency, consistency, and quality
- Lead customer enablement, training, and change management
- Identify usage gaps and provide proactive recommendations
- Collaborate with Product and Engineering to influence roadmap priorities
- Support renewals and expansion through provable platform value
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