Clinical Operations Coordinator
T
TalkiatryMental Health
Location: RemoteFull-Time
Salary$24 per hour
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Job Details
- Required Skills
- Customer serviceMicrosoft OfficeTime Management
Requirements
- Excellent verbal and written communication skills.
- Strong time management and prioritization abilities.
- Excellent follow-through that is proactive and responsive.
- Proactive problem-solving skills and adaptability to changing plans and priorities.
- Exceptional customer service skills.
- High level of organizational knowledge.
- Skilled with Microsoft Office Suite.
- Familiar with working in EMRs (big plus if eCW).
Responsibilities
- Monitor clinician communication channels for questions and/or escalations, use training and other resources to triage, reply, and/or escalate to the appropriate team.
- Process provider preferences changes to ensure patients are appropriately matched with providers.
- Manage provider exits and associated mass and individual transfers to help ensure patient retention.
- Schedule onboarding introduction meetings for new hire clinicians and execute Onboarding checklist.
- Assist in schedule management for Chief Psychiatrists and Nurse Practitioner Directors.
- Complete one-off projects and develop materials for essential meetings.
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