Remote Patient Coordinator
New
H
Hire HangarHealthcare Telehealth
South Africa - Cape Town, Algeria - Algiers, Chile - Santiago, Democratic Republic of the Congo - Kinshasa, Egypt - Cairo, Ethiopia - Addis Ababa, Ghana - Accra, Kenya - Nairobi, South Africa - Johannesburg, Sudan - Omdurman, Argentina - Buenos Aires, Brazil - Rio de Janeiro, Brazil - São Paulo, Uganda - Kampala, Mexico - Mexico City, Panama - Panama City, Peru - Lima, Cuba - Havana, Dominican Republic - Santo Domingo, Haiti - Port-au-Prince, Nicaragua - Managua, Eastern Time business hours (approximately 16:00–24:00 GMT)ContractEntry
Salary400 - 650 USD per month
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Job Details
- Required Skills
- Microsoft ExcelDocumentation
Requirements
- Comfortable learning and navigating digital tools
- Strong written communication for SMS
- Clear verbal skills for occasional calls
- Genuinely curious and compassionate
- Detail-oriented with a commitment to accurate documentation and privacy practices
- Interest in or familiarity with healthcare, wellness, or telehealth services
- Reliable availability during Eastern Time business hours
- Basic proficiency in Excel or spreadsheets for light reporting tasks
Responsibilities
- Respond quickly and professionally to inbound SMS messages
- Ask insightful, open-ended questions to understand each patient’s needs and goals
- Schedule phone consultations using tools such as Calendly
- Accurately document patient interactions using CRM and scheduling platforms
- Build rapport with prospective patients through empathy, curiosity, and trust
- Send personalized follow-ups when needed to support next steps
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