Sr Staff Mixed Methods User Researcher

New
CanadaFull-TimeStaff
Salary not disclosed
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Job Details

Experience
8+ years
Required Skills
Mentorship

Requirements

  • 8+ years of applied research experience in complex tech or SaaS environments.
  • Strong expertise in qualitative methods like interviews, usability testing, and concept testing.
  • Strong expertise in quantitative approaches like survey design and data interpretation.
  • Proven ability to lead generative and evaluative research across the product lifecycle.
  • Experience influencing executive stakeholders.
  • Strong judgment in prioritizing research efforts.
  • Deep familiarity with AI tools in research workflows.
  • Recognized ability to mentor senior and junior researchers.
  • Excellent collaboration and communication skills.

Responsibilities

  • Lead high-complexity, high-impact research studies across the product lifecycle.
  • Drive executive-level influence by translating user insights into actionable recommendations.
  • Partner cross-functionally with product, design, engineering, data science, and marketing teams.
  • Integrate qualitative and quantitative data sources into cohesive user narratives.
  • Define and advance standards for responsible AI use in research workflows.
  • Mentor and elevate other researchers by improving research practices.
  • Contribute to shaping organizational research strategy.
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