Inside Sales Representative
New
CanadaFull-TimeMiddle
Salary20 CAD per hour
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Job Details
- Languages
- English, French
- Required Skills
- Customer serviceCRM
Requirements
- Previous experience in inside sales, call center operations, or appointment-setting roles.
- Fluency in both English and French, with strong written and verbal communication skills.
- Comfortable handling a high volume of daily outbound and inbound calls.
- Strong interpersonal skills with the ability to build rapport quickly with customers.
- Self-motivated, organized, and results-driven with a strong performance mindset.
- Basic computer literacy and familiarity with CRM tools or similar systems.
- Ability to work independently in a remote or hybrid structured environment.
Responsibilities
- Respond to inbound inquiries from homeowners and qualify leads based on project needs and service fit.
- Conduct outbound calls and follow-ups to re-engage prospects and move them through the sales funnel.
- Schedule appointments for outside sales representatives, ensuring accurate and timely coordination.
- Manage customer interactions and data within CRM systems with accuracy and consistency.
- Meet or exceed daily, weekly, and monthly performance targets related to outreach and appointment setting.
- Deliver a professional, positive, and customer-focused experience across all communication channels.
- Support lead nurturing efforts through structured communication via phone, email, and digital platforms.
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