Inside Sales Representative

New
CanadaFull-TimeMiddle
Salary20 CAD per hour
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Job Details

Languages
English, French
Required Skills
Customer serviceCRM

Requirements

  • Previous experience in inside sales, call center operations, or appointment-setting roles.
  • Fluency in both English and French, with strong written and verbal communication skills.
  • Comfortable handling a high volume of daily outbound and inbound calls.
  • Strong interpersonal skills with the ability to build rapport quickly with customers.
  • Self-motivated, organized, and results-driven with a strong performance mindset.
  • Basic computer literacy and familiarity with CRM tools or similar systems.
  • Ability to work independently in a remote or hybrid structured environment.

Responsibilities

  • Respond to inbound inquiries from homeowners and qualify leads based on project needs and service fit.
  • Conduct outbound calls and follow-ups to re-engage prospects and move them through the sales funnel.
  • Schedule appointments for outside sales representatives, ensuring accurate and timely coordination.
  • Manage customer interactions and data within CRM systems with accuracy and consistency.
  • Meet or exceed daily, weekly, and monthly performance targets related to outreach and appointment setting.
  • Deliver a professional, positive, and customer-focused experience across all communication channels.
  • Support lead nurturing efforts through structured communication via phone, email, and digital platforms.
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20 CAD per hour
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