Director of Practice Operations

New
IndiaFull-TimeDirector
Salary not disclosed
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Job Details

Experience
7–10 years
Required Skills
Project ManagementMicrosoft OfficeBudgetingStakeholder managementProcess improvementFinancial analysis

Requirements

  • Bachelor’s degree in business, finance, legal studies, management, or a related field.
  • 7–10 years of experience in legal operations, practice management, or professional services operations.
  • Strong financial acumen with experience in budgeting, forecasting, reporting, and performance analysis.
  • Deep understanding of law firm economics, billing structures, and attorney productivity metrics.
  • Proven ability to lead cross-functional initiatives in complex, fast-paced environments.
  • Strong leadership, project management, and organizational skills with a focus on execution.
  • Excellent communication and stakeholder management skills with executive presence and influencing ability.
  • High level of discretion, judgment, and professionalism in handling confidential matters.
  • Proficiency in Microsoft Office and experience with reporting or practice management systems.
  • MBA, JD, or other advanced degree, as well as experience in multi-office firms, is a plus.

Responsibilities

  • Partner with practice leaders to design and implement operational plans aligned with strategic goals and growth priorities.
  • Oversee day-to-day practice operations, including workflow coordination, resource planning, and process improvement initiatives.
  • Monitor financial and performance metrics such as revenue, utilization, realization, profitability, and client trends, providing actionable insights.
  • Support budgeting, forecasting, pricing, and matter management activities in collaboration with finance and practice leadership.
  • Lead initiatives to improve operational efficiency, standardize processes, and enhance client service delivery across teams and offices.
  • Contribute to attorney staffing models, onboarding, integration, and workload/capacity planning.
  • Coordinate with HR, Marketing, and Business Development on talent, client-facing initiatives, and strategic growth efforts.
  • Drive implementation of operational tools, dashboards, and legal technology solutions to support data-driven decision-making.
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