Bilingual Renewal & Sales Associate, Group Benefits
New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, French
- Required Skills
- Analytical SkillsMicrosoft ExcelNegotiationMS Office
Requirements
- Fully bilingual in English and French to serve clients across multiple jurisdictions.
- Knowledge of group benefits products, underwriting concepts, and industry trends.
- College or university degree, or equivalent industry experience.
- CEBS Group Benefits Associate (GBA) designation or the ability to achieve it within 3 years.
- Strong negotiation, conflict management, and analytical skills.
- Excellent time-management skills, with the ability to multitask accurately and efficiently.
- Proficiency with MS Office (Outlook, Excel, SharePoint) and other relevant PC tools.
- Ability to work effectively under pressure and manage competing priorities.
- Exceptional problem-solving, organizational, and customer service skills.
- Flexible, empathetic, and collaborative approach to team and client interactions.
Responsibilities
- Prepare, manage, and negotiate renewals for group benefit plans under 50 lives, ensuring accurate pricing and timely delivery.
- Analyze claims experience, plan performance, and rate history to develop renewal recommendations that align with client goals.
- Recommend plan design modifications and cost-control strategies to support client needs and long-term sustainability.
- Collaborate with Account Executives, providing insights and strategic guidance to strengthen client relationships.
- Present renewal results clearly to advisors and internal teams, explaining rate drivers, plan implications, and recommendations.
- Monitor internal systems to ensure all renewal data, rate changes, and plan updates are accurately captured and processed.
- Support efficient workflows by prioritizing tasks, escalating issues when needed, and ensuring renewals meet established timelines.
- Partner with internal teams such as underwriting, operations, and customer service to resolve issues or obtain necessary information.
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