Bilingual Renewal & Sales Associate, Group Benefits

New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English, French
Required Skills
Analytical SkillsMicrosoft ExcelNegotiationMS Office

Requirements

  • Fully bilingual in English and French to serve clients across multiple jurisdictions.
  • Knowledge of group benefits products, underwriting concepts, and industry trends.
  • College or university degree, or equivalent industry experience.
  • CEBS Group Benefits Associate (GBA) designation or the ability to achieve it within 3 years.
  • Strong negotiation, conflict management, and analytical skills.
  • Excellent time-management skills, with the ability to multitask accurately and efficiently.
  • Proficiency with MS Office (Outlook, Excel, SharePoint) and other relevant PC tools.
  • Ability to work effectively under pressure and manage competing priorities.
  • Exceptional problem-solving, organizational, and customer service skills.
  • Flexible, empathetic, and collaborative approach to team and client interactions.

Responsibilities

  • Prepare, manage, and negotiate renewals for group benefit plans under 50 lives, ensuring accurate pricing and timely delivery.
  • Analyze claims experience, plan performance, and rate history to develop renewal recommendations that align with client goals.
  • Recommend plan design modifications and cost-control strategies to support client needs and long-term sustainability.
  • Collaborate with Account Executives, providing insights and strategic guidance to strengthen client relationships.
  • Present renewal results clearly to advisors and internal teams, explaining rate drivers, plan implications, and recommendations.
  • Monitor internal systems to ensure all renewal data, rate changes, and plan updates are accurately captured and processed.
  • Support efficient workflows by prioritizing tasks, escalating issues when needed, and ensuring renewals meet established timelines.
  • Partner with internal teams such as underwriting, operations, and customer service to resolve issues or obtain necessary information.
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