Associate Operational Excellence Director
New
CanadaFull-TimeDirector
Salary149,000 - 223,400 CAD per year
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Job Details
- Experience
- 12+ years
- Required Skills
- Project ManagementMS OfficeStakeholder managementProcess improvementChange Management
Requirements
- Bachelor’s degree (or international equivalent)
- 12+ years of relevant experience in operations, clinical research, or process excellence
- Strong experience in CRO, pharmaceutical, biotechnology, or drug development environments
- Deep knowledge of clinical operations and cross-functional drug development processes
- Proven experience in change management, process improvement, and enterprise program delivery
- Strong analytical and problem-solving skills
- Excellent communication, stakeholder management, and influencing skills
- Advanced proficiency with MS Office tools
- Familiarity with data-driven and web-based platforms
Responsibilities
- Lead planning, execution, and delivery of cross-functional programs and enterprise initiatives from initiation to completion
- Define project scope, objectives, deliverables, timelines, and success metrics aligned with strategic priorities
- Manage risks, dependencies, and issues while implementing structured escalation and mitigation approaches
- Drive process improvement, optimization, and automation opportunities across business workflows
- Lead change management efforts to ensure adoption, sustainability, and consistency of new processes
- Establish KPIs, dashboards, and reporting frameworks to monitor operational performance and support decision-making
- Partner with stakeholders to standardize best practices, governance alignment, and continuous improvement initiatives
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