Bilingual Medical Claims Administrator
New
Canada, 10:30 AM – 6:30 PM ESTContractEntry
Salary17 CAD per hour
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Job Details
- Languages
- English and French
- Experience
- 0–2 years
- Required Skills
- Microsoft ExcelMicrosoft OfficePowerPoint
Requirements
- Post-secondary education at the college or university level.
- Full professional fluency in both English and French.
- 0–2 years of experience in administration, office support, healthcare, or a related environment.
- Strong proficiency with Microsoft Office tools including Outlook, Teams, Excel, OneNote, OneDrive, PowerPoint, and Adobe applications.
- Excellent attention to detail with strong analytical and problem-solving abilities.
- Ability to investigate issues, apply sound judgment, and follow through to resolution.
- Strong organizational, planning, and prioritization skills.
- Excellent written and verbal communication abilities.
- Ability to work independently while collaborating effectively within a team environment.
- Comfortable managing high workloads and competing priorities in a fast-paced setting.
- Experience in disability management, group benefits, or healthcare administration is considered an asset.
Responsibilities
- Review external communications to ensure alignment with privacy standards and client-specific communication protocols.
- Identify inaccuracies or inconsistencies in documentation and provide constructive feedback to internal teams.
- Monitor communication trends and contribute insights to support continuous improvement initiatives.
- Manage shared email inboxes while respecting turnaround times and quality expectations.
- Assist with administrative and case management-related tasks, including invoice processing, referrals, and email coordination.
- Collaborate with internal stakeholders such as case managers, operations specialists, and leadership teams.
- Maintain confidentiality and ensure compliance with privacy and communication standards at all times.
- Support workflow efficiency by prioritizing tasks and managing multiple deadlines effectively.
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