Unified Feedback Hub Product Manager
New
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisProduct ManagementCross-functional Team LeadershipStakeholder management
Requirements
- 5+ years of product management experience, ideally focused on platforms, data products, or internal tools.
- Proven track record of delivering complex, cross-functional product initiatives with measurable impact.
- Strong experience working with research, analytics, data science, or engineering teams.
- Deep understanding of product development lifecycle, including discovery, prioritization, roadmap planning, and execution.
- Ability to translate qualitative and quantitative insights into clear product strategy and decisions.
- Experience building or scaling internal systems, platforms, or workflow tools used across organizations.
- Familiarity with AI/ML-driven products, or strong interest in applying AI to product innovation and decision systems.
- Excellent stakeholder management and communication skills, with ability to influence senior leadership.
- Strong analytical thinking with comfort working across structured and unstructured data inputs.
- Ability to balance strategic vision with execution discipline in a fast-paced environment.
Responsibilities
- Define and own the product vision, strategy, and roadmap for a unified feedback and user success platform, including AI-enabled insights and decision-support tools.
- Build and evolve scalable systems that integrate user research, behavioral analytics, and customer feedback into actionable insights.
- Translate organizational and product strategy into platform capabilities that improve decision-making speed, quality, and alignment.
- Identify and prioritize opportunities to accelerate the development of an AI-powered product insights ecosystem.
- Lead the design of data products that surface user behavior, sentiment, and product performance across the organization.
- Partner with engineering, data science, research, and design teams to deliver integrated, high-impact platform solutions.
- Drive adoption of insights tools and systems through enablement, change management, and stakeholder engagement.
- Establish clear success metrics and continuously optimize product performance and business impact.
- Ensure systems are scalable, interoperable, and aligned with long-term platform and organizational needs.
- Influence senior stakeholders by linking product decisions to measurable user and business outcomes.
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