Sr. Program Manager, HR Communications
New
United StatesFull-TimeSenior
Salary134,000 - 184,000 USD per year
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Job Details
- Experience
- 12+ years
- Required Skills
- Stakeholder managementChange Management
Requirements
- 12+ years of experience in internal communications, HR communications, employee experience, program management, or related fields.
- Demonstrated experience communicating during complex or sensitive situations; crisis communication background strongly preferred.
- Exceptional writing, editing, and storytelling skills.
- Strong program management and stakeholder alignment abilities.
- Experience managing communication strategies across diverse geographies, time zones, and cultural contexts in a remote-first environment.
- Comfortable navigating ambiguity and managing issues with urgency, discretion, and emotional intelligence.
- Ability to drive alignment across senior leaders and cross-functional teams.
- Understanding of HR & Legal practices, change management principles, and employee experience strategy.
- Experience implementing or managing emergency notification systems (e.g., AlertMedia, Everbridge) and navigating associated data privacy requirements.
Responsibilities
- Develop and own the HR communications strategy in partnership with the Internal Communications Team.
- Coordinate frameworks and messaging strategies for major people programs.
- Own and operationalize the People Team’s crisis communication strategy.
- Build and manage an end-to-end crisis response process, including escalation pathways and messaging templates.
- Create and consult on high-quality HR communications such as emails, toolkits, and leadership messages.
- Maintain a cohesive, inclusive voice for all HR communications.
- Lead cross-functional planning and timelines for major HR launches.
- Optimize People Team communication channels and build guidelines to elevate communication clarity.
- Support communication strategies for organizational changes and policy updates.
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