HR Business Partner
New
RemoteFull-TimeMiddle
Salary89,700 - 119,700 USD per year
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Job Details
- Languages
- English, Spanish
- Experience
- 5+ years
- Required Skills
- Data AnalysisMicrosoft Office Suite
Requirements
- Bachelor’s degree in HR, Business Administration, or equivalent experience
- 5+ years of progressive HR experience in a high-volume or contact center environment
- Strong working knowledge of HR principles and multi-state employment law
- Proficiency with HRIS systems such as Paycor, UKG, Workday, or ADP
- Strong computer skills including Microsoft Office Suite
- Ability to analyze and present HR data
- Knowledge of leave of absence and benefits administration
Responsibilities
- Monitor employee engagement and organizational culture within the contact center
- Lead employee relations, including investigations and conflict resolution
- Manage performance management processes and corrective action plans
- Partner with leaders to support team effectiveness and leadership development
- Ensure compliance with federal, state, and local employment laws
- Support onboarding, engagement, and retention initiatives
- Maintain HRIS data accuracy and manage HR reporting
- Liaise between company entities to ensure consistency in people practices
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