Senior Onboarding Manager
New
D
dbt LabsData Analytics
Remote - United States or Canada (candidates must be located in the EDT timezone), EDTFull-TimeSenior
Salary125,000 - 169,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project ManagementSalesforceStakeholder managementSlackdbt
Requirements
- Proven experience leading customer onboarding, implementation, or activation programs
- Experience with enterprise or strategic accounts
- Strong organizational and project management skills
- Exceptional attention to detail and follow-through
- Strong cross-functional collaboration skills
- Experience working effectively in a remote, distributed environment
- Confidence leading customer conversations, including with executive stakeholders
- Strong understanding of the customer lifecycle
- Ability to clearly articulate the value of services
Responsibilities
- Own onboarding for dbt Labs’ largest and most strategic customers, driving early adoption and time-to-value
- Guide customers through account setup, aligning on goals, timelines, and best practices
- Build strong relationships with customer stakeholders, including senior executives
- Partner cross-functionally to deliver a cohesive, high-quality onboarding experience
- Help prospective customers determine the right onboarding and services approach
- Adapt and refine onboarding programs to meet regional and segment-specific needs
- Balance speed and scale while maintaining a high-touch, customer-centric experience
View Full Description & ApplyYou'll be redirected to the employer's site
