Imaging Operations Support
New
Remote - Eastern Time Zone; candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC; all other U.S. locations, 7 am - 5 pm ETFull-TimeMiddle
Salary60,000 - 70,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementGoogle Workspace
Requirements
- 2+ years of experience with a medical practice or facility, radiology preferred.
- Basic Computer Software Knowledge to include knowledge of Gmail, Drive, Google Spreadsheets, Google Documents.
- Experience with scheduling, project management, client facing customer service preferred.
- Adaptability: adjust plans in response to unexpected developments.
- Highly collaborative: Cross-functional teamwork across multiple departments.
- Consistent time management: Utilizing the allotted time to complete specific tasks.
- Willingness to Learn.
- Communication: Clear, concise communication to convey plans and strategies.
- Critical Thinking: evaluate different planning scenarios, anticipate challenges.
Responsibilities
- Triage incoming cases, resolve issues, and handle requests.
- Support daily workflow processes to include the lifecycle of a scan.
- Triage and investigate client needs along with Imaging Services requests.
- Interface with Sales, Clients, Technology, Medical Affairs, Operations, Marketing and Imaging Services teams.
- Work Monday - Friday rotating shifts 7 am ET - 4 pm ET and 8 am ET - 5 pm ET.
- Travel for team meetings and cross-function projects (5-10% travel).
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