Senior Training and Communications Specialist
New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4–7 years
- Required Skills
- Project ManagementSalesforceMS OfficeCRM
Requirements
- 4–7 years of experience in administration, training coordination, communications, or operational support roles.
- Bachelor’s degree required.
- Strong experience with MS Office Suite (Word, Excel, PowerPoint, Outlook), with advanced PowerPoint design skills preferred.
- Familiarity with Salesforce and CRM systems, as well as virtual training platforms such as Adobe Connect, Zoom, Webex, or Microsoft Teams.
- Excellent written and verbal communication skills, including proofreading, editing, and proposal writing.
- Strong organizational and project management skills with the ability to handle multiple priorities and deadlines.
- Ability to work independently while thriving in a collaborative, fast-paced, client-focused environment.
- Analytical mindset with the ability to interpret data and produce clear reports and insights.
- High attention to detail, adaptability, and a proactive approach to process improvement.
Responsibilities
- Coordinate and manage training logistics for in-person and virtual events, ensuring smooth execution and resolving operational issues proactively.
- Prepare and distribute training materials, client specifications, and delivery requirements to trainers and event producers.
- Oversee external event producers, including scheduling, training, contracting, and performance coordination.
- Customize, update, and manage training content such as presentations, workbooks, role-play materials, and supporting documentation.
- Maintain version control, document management, and inventory of training materials and resources.
- Manage Salesforce data, billing information, contracts, vendor workflows, and CRM updates to ensure accuracy and compliance.
- Support digital learning platforms and tools (e.g., Adobe Connect), including updates, vendor coordination, and system maintenance.
- Contribute to business development activities such as proposals, presentations, marketing materials, webinars, and website updates.
- Analyze operational and training data using Excel to produce reports, track performance, and support decision-making.
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