Operations Training Specialist
New
United StatesFull-TimeMiddle
Salary60,000 - 85,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Analytical SkillsComplianceMS OfficeTrainingQuality AssuranceProcess improvement
Requirements
- 5+ years of industry experience.
- Experience with commercial or personal lines.
- Ability to effectively teach/train others in procedures and workflows.
- All required active licensing.
- Strong analytical, problem-solving, and decision-making skills.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
Responsibilities
- Execute quality assurance and corporate training activities.
- Conduct quality audits and maintain compliance.
- Provide operational technical training and support.
- Maintain and publish manuals and newsletters.
- Develop and improve compliance with core processes and best practices.
- Evaluate and implement software products.
- Collaborate with branch and regional operations and sales personnel.
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