Organizational Change Management Specialist
United StatesFull-TimeMiddle
Salary124,093 - 166,750 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Stakeholder managementProcess improvementData analyticsChange Management
Requirements
- Bachelor’s degree in Business, Organizational Development, Public Administration, Information Systems, or a related field.
- 8+ years of experience in organizational change management, process improvement, or operational transformation initiatives.
- Proven experience leading change management efforts within Veterans Affairs environments or similarly regulated industries.
- Strong expertise in stakeholder engagement, business process optimization, and technology adoption strategies.
- Experience conducting organizational readiness assessments and developing communication and training programs.
- Ability to analyze operational data and translate insights into actionable process improvements.
- Excellent verbal and written communication skills with the ability to explain complex concepts clearly to varied audiences.
- Strong facilitation, collaboration, and relationship-building abilities across executive and operational teams.
- Experience working in cross-functional environments with evolving priorities and large-scale transformation programs.
Responsibilities
- Design and execute comprehensive organizational change management strategies that support program transformation initiatives and operational improvements.
- Conduct organizational readiness assessments to identify stakeholder impacts, risks, resistance points, and adoption challenges.
- Develop and implement communication, engagement, and training plans that encourage user adoption and minimize disruption during change initiatives.
- Facilitate leadership alignment sessions, stakeholder workshops, and change champion networks to strengthen organizational buy-in and collaboration.
- Create and optimize workflows using performance analytics and operational data to improve efficiency, compliance, and service delivery outcomes.
- Translate business and operational requirements into functional process improvements and technology adoption strategies.
- Build strong relationships with internal teams, leadership, and external stakeholders to support successful implementation efforts.
- Lead cross-functional working groups focused on solving operational challenges and improving interdepartmental coordination.
- Communicate complex policies, technical updates, and process changes in a clear and accessible manner to diverse audiences.
- Establish feedback loops and measurement frameworks to evaluate change effectiveness and continuously improve adoption strategies.
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