Microsoft 365 Organizational Change Management Consultant

New
Eastern US - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
SharePointStakeholder management

Requirements

  • 5+ years of experience in change management or adoption functions
  • Strong knowledge of Microsoft 365 technologies, including Copilot, Teams, SharePoint, and OneDrive
  • Experience with user research (qualitative and quantitative) and post-implementation reviews
  • Ability to lead assessment with C-Suites, end-users and IT contacts
  • Proven track record in working with customers to understand their business and culture
  • Expertise working with enterprise customers to assess, envision, plan, design and oversee implementation of an OCM program
  • Demonstrated expertise in OCM projects applied to Microsoft 365
  • Excellent communication skills, written and verbal

Responsibilities

  • Conduct all OCM activities, including vision discovery, kickoff, change scope analysis workshops, interviews, surveys, focus groups, and more
  • Develop and execute new offerings related to Microsoft Copilot
  • Strategize the change, by identifying the best options and avenues for communications and training and building communication, training and champions plans
  • Build and share knowledge through various channels, including blogs, workshops, and training sessions
  • Educate end-users, champions and stakeholders
  • Measure the success of the transition or transformation
  • Adjust the plan implementing tactics to target specific needs
  • Design and implement change management plans using best practices and a consistent methodology
  • Provide leadership and guidance to project teams, change champions, and junior consultants
  • Collaborate with cross-functional teams, project managers, and IT professionals
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