Patient Enrollment Specialist

New
United States, Mon-Fri; 10am-6pm ET OR 11am-7pm ETContract
Salary20 - 22 USD per hour
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Job Details

Required Skills
Customer serviceData entryTechnical support

Requirements

  • Ability to thrive in a fast-paced start-up environment
  • Experience working in a quota driven environment
  • Experience engaging with customers / patients in a sales capacity
  • Experience with outbound calling
  • High EQ / IQ when navigating different types of situations
  • Experience leveraging technology in a professional setting

Responsibilities

  • Educate potential patients and family members on the program and enroll them.
  • Assist patients in navigating the program app and/or website.
  • Initiate outbound calls and respond to inbound calls promptly.
  • Assess patient eligibility based on provided documentation.
  • Record and maintain accurate information and call notes in the system.
  • Achieve weekly targets as a productivity measure.
  • Ensure timely follow-up for interested patients.
  • Stay informed about cardiac rehabilitation and attend training.
  • Send educational material through email.
  • Communicate insurance or other information to relevant parties.
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20 - 22 USD per hour
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