Patient Enrollment Specialist
New
United States, Mon-Fri; 10am-6pm ET OR 11am-7pm ETContract
Salary20 - 22 USD per hour
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Job Details
- Required Skills
- Customer serviceData entryTechnical support
Requirements
- Ability to thrive in a fast-paced start-up environment
- Experience working in a quota driven environment
- Experience engaging with customers / patients in a sales capacity
- Experience with outbound calling
- High EQ / IQ when navigating different types of situations
- Experience leveraging technology in a professional setting
Responsibilities
- Educate potential patients and family members on the program and enroll them.
- Assist patients in navigating the program app and/or website.
- Initiate outbound calls and respond to inbound calls promptly.
- Assess patient eligibility based on provided documentation.
- Record and maintain accurate information and call notes in the system.
- Achieve weekly targets as a productivity measure.
- Ensure timely follow-up for interested patients.
- Stay informed about cardiac rehabilitation and attend training.
- Send educational material through email.
- Communicate insurance or other information to relevant parties.
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