Senior Manager Investment Process
New
CanadaFull-TimeManager
Salary86,000 - 160,000 CAD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Operations ManagementStakeholder management
Requirements
- 7+ years of experience in process management, operations, or business transformation roles
- Strong expertise in process design, optimization, governance, and regulatory frameworks
- Experience working with retail investment or advisory processes is strongly preferred
- Advanced ability in data-driven decision-making, KPI design, and performance analysis
- Strong stakeholder management skills with the ability to influence senior leadership
- Excellent communication skills, both written and verbal, with the ability to present insights clearly
- Ability to manage ambiguity, complexity, and competing priorities in enterprise environments
- Strong collaboration mindset across cross-functional teams including risk, compliance, and operations
Responsibilities
- Owning end-to-end process design, governance frameworks, and operational standards for retail investment workflows
- Ensuring all processes comply with regulatory, risk, and internal control requirements
- Defining and monitoring KPIs, performance dashboards, and reporting frameworks to support data-driven decisions
- Identifying and leading process optimization initiatives, including automation, simplification, and efficiency improvements
- Translating performance insights and frontline feedback into actionable recommendations for senior leadership
- Maintaining accurate, standardized process documentation including SOPs, controls, and process maps
- Partnering with business, compliance, risk, and technology stakeholders to ensure aligned execution and change adoption
- Leading governance forums, performance reviews, and continuous improvement discussions
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