Senior Scrum Master

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NortalDigital Transformation
Latin AmericaFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Experience
5+ Years
Required Skills
Project ManagementAgileSCRUMJiraRisk ManagementStakeholder managementConfluenceAzure DevOps

Requirements

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 5+ Years of experience working as a Scrum Master, Agile Project Manager, Program Manager, or Delivery Lead.
  • Proven experience leading cross-functional Agile teams across product, engineering, QA, and design.
  • Strong knowledge of Scrum framework, Agile methodologies, and delivery best practices.
  • Demonstrated experience managing programs with multiple concurrent workstreams.
  • Ability to operate simultaneously at the team level and at the program level.
  • Track record of producing and maintaining executive-level reporting and program governance artifacts.
  • Experience managing risks, dependencies, and stakeholder communication in complex, client-facing environments.
  • Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar Agile management platforms.
  • Active Scrum certification: CSM, PSM, or equivalent.
  • Advanced English Level is required.

Responsibilities

  • Facilitate all Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
  • Coach teams on Agile and Scrum best practices, fostering a culture of collaboration, accountability, and continuous improvement.
  • Partner closely with Product Managers and Product Owners to ensure backlog readiness and clearly defined sprint goals.
  • Proactively identify, manage, and remove impediments and blockers impacting delivery.
  • Monitor Agile metrics such as velocity, burndown, throughput, and sprint predictability.
  • Own program-level planning activities including quarterly planning (PI Planning / OKR alignment), cross-team dependency mapping, and milestone tracking.
  • Develop and maintain program-level artifacts: integrated roadmaps, RAID logs, program status reports, and executive dashboards.
  • Serve as the primary coordination point between delivery teams, senior stakeholders, and client-side program offices.
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