Customer Relationship Manager Associate
India, 10AM to 7PM ISTFull-TimeEntry
Salary360,000 - 480,000 INR per year
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Job Details
- Required Skills
- Interpersonal skillsActive listeningRecruitment
Requirements
- Strong verbal communication skills
- Ability to speak confidently and naturally on calls
- Ability to maintain conversational flow without sounding scripted
- Ability to make candidates feel comfortable and heard
- Strong interpersonal and relationship-building skills
- Strong active listening skills
- Ability to ask relevant follow-up questions
- Ability to guide conversations naturally while collecting all required information
- Ability to understand candidate tone, comfort, and engagement levels
- Ability to adapt communication style based on candidate seniority and situation
Responsibilities
- Conduct initial candidate interaction calls in a conversational and engaging manner
- Collect and verify candidate information accurately
- Build rapport and maintain a positive candidate experience during calls
- Understand candidate motivations, preferences, and expectations through thoughtful conversations
- Encourage candidates to research and engage with the company and opportunity
- Maintain professionalism and empathy while handling candidates across different experience levels
- Ensure smooth communication and timely follow-ups with candidates
- Maintain detailed and accurate notes from candidate interactions
- Coordinate effectively with internal hiring teams and stakeholders
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