Customer Service Representative
Must reside in the United States and have a valid U.S. address for residenceFull-TimeEntry
Salary15 - 18 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Experience
- 1+ year of customer service experience
- Required Skills
- MultitaskingData entryCustomer support
Requirements
- Ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- High school diploma or GED
- Quiet, distraction-free work-from-home environment
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- High speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States
Responsibilities
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences
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