Workers' Compensation Customer Service Representative / IME Scheduler
New
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceData entry
Requirements
- Associate’s Degree preferred
- Experience in healthcare or insurance settings preferred
- Exceptional communication skills
- Strong critical thinking ability
- Time management skills
- Computer literacy and typing skills
- Ability to maintain an uninterrupted internet connection
Responsibilities
- Intake new cases and verify information
- Draft cases by entering information into the AccessDS system
- Work with clients to gather missing information
- Sort, organize and create medical document listings
- Assign and schedule cases to physicians based on location, availability, and guidelines
- Perform conflict of interest checks for physician assignments
- Monitor, process, and track cases to meet deadlines
- Provide frequent updates to clients on cases in progress
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