Associate, Fraud Investigations - Identity & ATO

New
Remote (Canada)ContractEntry
Salary25 - 31.25 CAD per hour
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Job Details

Experience
Minimum 1 year
Required Skills
Data AnalysisRisk Management

Requirements

  • Minimum 1 year of direct fraud experience.
  • Understanding of fraud management frameworks, controls, and prevention systems.
  • Ability to collect, organize, and analyze datasets with precision.
  • Exceptional written and verbal communication skills.
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Detail-oriented mindset.

Responsibilities

  • Investigate suspected Account Takeover (ATO) and Identity fraud cases.
  • Evaluate alerts, verify identities, and analyze digital footprints.
  • Take immediate action to secure compromised accounts.
  • Communicate and guide clients through the recovery process.
  • Manage multiple investigations while maintaining SLA requirements.
  • Participate in weekly calibration sessions to share findings and trends.
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25 - 31.25 CAD per hour
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