Verification of Benefits Representative
New
Currently located in the U.S., 8:00AM - 4:30PM Central TimeFull-TimeMiddle
Salary37,000 - 40,000 USD per year
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Job Details
- Experience
- Minimum 2 yrs. experience in medical billing
- Required Skills
- Customer serviceMS OfficeData entryHIPAA
Requirements
- Minimum 2 yrs. experience in medical billing, preferably with orthotics, prosthetics and/or durable medical equipment industry.
- Experience utilizing HCPCS and ICD 10 billing codes.
- Experience with professional outbound and inbound calls.
- Ability to work in a high volume, fast-paced environment.
- Ability to prioritize and manage multiple tasks.
- Typing speed of 45 wpm.
- Excellent ten key skills.
- Proficient in MS Office and databases.
- Advanced problem-solving skills.
Responsibilities
- Answer calls in a timely and professional manner.
- Provide Signature Customer Service at all times.
- Outbound calls if further information is required to create an accurate patient file within the processing system.
- Create patient account profile in the billing system, and update patient file with appropriate notes.
- Initiate and complete VOB following company procedures to verify patient insurance benefits.
- Communicate accurate benefits to the patient or applicable customer.
- Communicate Co-insurance and Deductible amounts to patient or applicable customer and collect if possible.
- Obtain any additional documentation required by insurance company.
- Meet all department productivity and quality standards.
- Adhere to HIPAA and PHI Regulations.
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