Billing Risk Manager
New
P
Progress PartnersSaaS / Fintech
Location: European Union, Secondary Locations: Serbia, Georgia, TurkeyFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLRisk Management
Requirements
- 3+ years in risk, fraud, or chargeback management.
- Experience at a high-risk merchant, payment processor, or PSP.
- Direct experience managing Mastercard MATCH/VMSS/VFMP and Visa VAMP exposure.
- Working knowledge of dispute lifecycle across multiple card brands (Ethoca, RDR, Verifi).
- Strong SQL skills (joins, window functions, time-series aggregations).
- Experience operating across multiple payment processors and acquirers simultaneously.
- Excellent written communication skills.
- Comfort with ownership and a results-driven mindset.
- Familiarity with consumer DPF business models is strongly preferred.
- Direct experience with orchestration is strongly preferred.
Responsibilities
- Own portfolio-level risk posture across all platforms.
- Maintain VAMP and Mastercard fraud rates below processor thresholds.
- Lead daily standups with the risk analyst team.
- Build and maintain risk dashboards using SQL.
- Oversee end-to-end dispute response across multiple payment processors.
- Optimize Ethoca and Verifi configurations for pre-dispute resolution.
- Design and continuously tune fraud rules in Stripe Radar and SolidGate.
- Lead 3DS strategy and monitor fraud patterns.
- Draft and execute remediation plans for monitoring programs.
- Manage and set KPIs for chargeback and fraud prevention roles.
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