Hotel Reservations Customer Service Representative
New
San Diego, CaliforniaFull-TimeEntry
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceAttention to detail
Requirements
- Excellent communication and customer service skills
- Friendly, professional demeanor
- Strong attention to detail
- Ability to work independently
- Manage tasks effectively
- Basic computer skills
- Reliable internet connection
- Interest in travel and helping clients plan exceptional hotel stays
Responsibilities
- Assist clients in researching and booking hotel accommodations
- Provide accurate information about hotel options, pricing, and amenities
- Respond promptly and professionally to client inquiries via phone, email, or online messaging
- Maintain accurate records of client interactions, preferences, and reservations
- Collaborate with other team members to ensure excellent service delivery
- Stay current on travel trends, hotel offerings, and industry updates
- Participate in virtual team meetings and training sessions
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