Hospitality Customer Service – Hotel Reservations
New
CaliforniaFull-TimeEntry
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Strong communication and customer service skills
- Friendly, professional demeanor with attention to detail
- Ability to work independently and manage multiple tasks
- Basic computer proficiency and reliable internet connection
- Interest in hospitality, travel, and creating memorable guest experiences
Responsibilities
- Communicate with clients to understand their hotel needs, preferences, and budgets
- Provide accurate information about hotel options, pricing, and amenities
- Assist clients with making and managing reservations
- Maintain accurate records of client interactions and bookings
- Respond to inquiries promptly and professionally via phone, email, or online platforms
- Collaborate with team members to ensure client satisfaction
- Stay current on travel trends, hotel offerings, and industry updates
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