Online Hotel Reservations Specialist | Customer Support
New
Remote (U.S.)Full-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Exceptional communication skills
- Exceptional organization skills
- Enthusiasm for travel
- Enthusiasm for hotels
- Enthusiasm for guest satisfaction
- Self-discipline in a remote environment
- Accountability in a remote environment
- Basic computer proficiency
- Comfort learning new systems
Responsibilities
- Process and confirm hotel bookings through preferred travel partners
- Communicate with clients regarding rates, availability, and details
- Provide professional customer service via phone, email, or chat
- Research properties and destination amenities to match client needs
- Maintain accurate records of reservations and client preferences
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