Customer Support | Cruise Specialist
New
Listing location: Los Angeles, California Workplace type: Remote Structured job location: Los Angeles, CaliforniaFull-TimeEntry
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Strong communication skills with a customer-first approach
- Detail-oriented with the ability to stay organized
- Comfortable using online systems and booking tools
- Ability to work independently in a remote or structured environment
Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences
- Support the booking and confirmation process for cruise reservations
- Respond to customer questions regarding destinations, cruise lines, and travel requirements
- Review reservation details to ensure accuracy, including dates and traveler information
- Maintain organized records of client bookings and communications
- Provide timely follow-up and support before and after travel
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