Customer Success Specialist/Technical Support Representative
New
M
Moore AutomotiveAutomotive
Remote, Marshall, Virginia, United StatesFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceMultitaskingTechnical support
Requirements
- Strong communication and customer service skills
- Basic understanding of automotive systems and performance vehicles
- Strong organization and multitasking abilities
- Comfortable working remotely and independently
- Professional phone and email etiquette
- Automotive industry or customer support experience preferred
- Passion for automotive performance and enthusiast culture is a plus
Responsibilities
- Respond to customer inquiries via phone, email, website, and social media
- Schedule appointments and coordinate customer communication
- Provide basic technical and service-related support
- Keep customers updated on builds, repairs, and service timelines
- Coordinate with technicians and management teams
- Maintain customer records and support documentation
- Follow up with customers after services are completed
- Deliver excellent customer support and relationship management
View Full Description & ApplyYou'll be redirected to the employer's site
