Customer Care Representative – Travel & Hospitality
New
Baltimore, MarylandFull-TimeEntry
Salary40,000 - 70,000 USD per year
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Job Details
- Required Skills
- Communication SkillsCustomer serviceTime ManagementComputer skills
Requirements
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills
- Reliable internet connection
- Interest in travel and helping clients plan memorable stays
- Previous experience in customer service, hospitality, or sales preferred
Responsibilities
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
- Stay updated on hotel offerings, travel trends, and industry changes
- Attend virtual training sessions and team meetings
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