Medical Billing & Insurance Virtual Assistant
United StatesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
Requirements
- Experience in medical billing and insurance workflows
- Strong understanding of insurance verification, denials, and claims follow-up
- Excellent written and verbal English communication skills
- Strong phone presence and confidence handling patient-facing billing conversations
- Highly organized with strong attention to detail
- Ability to multitask and manage deadlines in a fast-paced environment
- Comfortable learning new systems and workflows
Responsibilities
- Assist with billing workflows using Athelas and internal systems
- Review and follow up on unpaid or denied claims
- Communicate with insurance companies regarding claim status and discrepancies
- Support resolution of billing-related issues and denials
- Maintain accurate billing documentation and records
- Verify patient insurance eligibility and benefits
- Update patient insurance information accurately in systems
- Handle patient billing inquiries professionally and empathetically
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