Medical Virtual Assistant
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Asana
Requirements
- Experience in medical insurance verification and prior authorizations.
- Experience in patient intake, scheduling, or front desk workflows.
- US Healthcare industry experience.
- Strong phone skills for communicating with patients and insurance providers.
- Excellent written and verbal English communication skills.
- Strong attention to detail and ability to manage high-volume tasks.
- Highly organized with strong multitasking and prioritization skills.
- Comfortable using multiple systems and learning new tools quickly.
- Reliable high-speed internet and professional remote setup.
Responsibilities
- Verify patient insurance eligibility using payer portals.
- Obtain prior authorizations for services and procedures.
- Manage inbound leads and convert inquiries into scheduled appointments.
- Conduct patient intake and ensure accurate demographics and insurance records.
- Confirm appointments and manage schedules via waitlists.
- Perform patient reactivation and follow-up activities.
- Manage incoming referrals and documentation.
- Provide administrative support using tools like Asana and Microsoft Teams.
- Support billing operations and financial follow-ups.
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