Senior ServiceNow CSM or ITSM Developer
New
We are open to supporting 100% remote work anywhere within the U.S.Full-TimeSenior
Salary98,614 - 167,644 USD per year
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Job Details
- Experience
- 6+ years of software development experience, 2+ years of experience implementing ServiceNow solutions, 1+ years of experience in CSM or ITSM
- Required Skills
- JavascriptServiceNow
Requirements
- 6+ years of software development experience
- 2+ years of experience implementing ServiceNow solutions
- 1+ years of experience in CSM or ITSM
- Strong scripting skills in JavaScript and GlideScript
- Strong technical skills in workflow configuration and business rule development
- Experience in customizing UI and creating complex workflows
- Understanding of integration techniques with external systems
- Ability to obtain a DHS Public Trust clearance
- US Citizenship required
Responsibilities
- Translate business outcomes and functional requirements into effective ServiceNow solution designs.
- Implement ServiceNow solutions aligned with best practices, developing complex scripts, business rules, and UI policies.
- Manage data migration from legacy systems and validate ServiceNow data structures.
- Integrate ServiceNow with other systems and applications.
- Conduct thorough testing and quality assurance of ServiceNow configurations.
- Provide technical guidance and mentorship to Associate ServiceNow Developers.
- Support end-user training and change management efforts.
- Troubleshoot and resolve technical issues and incidents.
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