Virtual Assistant
New
Philippines, 5:30am to 9:30am Philippines Standard TimeFull-TimeMiddle
Salary12,500 - 22,000 PHP per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeTime ManagementData entryGoogle Workspace
Requirements
- Proven experience as a Virtual Assistant or in a similar administrative support role.
- Proficient in calendar management and scheduling tools.
- High proficiency in office software (e.g., MS Office, Google Workspace).
- Excellent data entry skills with keen attention to detail.
- Strong organizational, time-management, and problem-solving skills.
- Ability to work independently, prioritize tasks, and meet deadlines.
- High degree of discretion and ability to handle confidential information.
- Exceptional written and verbal communication skills, with a strong command of the English language.
- A positive, professional, and pleasant customer service attitude.
- Proactive and can-do approach to work.
- Genuinely enjoys helping people solve their problems and cares about the customer experience.
Responsibilities
- Respond to customer inquiries using a provided FAQ and response guide to ensure accurate and consistent communication.
- Handle phone calls as needed to assist customers and address concerns promptly and professionally.
- Schedule appointments on the owner's calendar for inquiries that require a more in-depth discussion or consultation.
- Manage and organize email correspondence to ensure timely responses and follow-ups.
- Perform data entry tasks with a high degree of accuracy.
- Assist in streamlining workflows to improve operational efficiency.
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