Dental Virtual Assistant - Insurance Verification & Patient Support
New
W
Winning AssistantsDental
Philippines or Latin America, 8:00 AM – 5:00 PM Pacific Daylight TimeFull-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer serviceData entry
Requirements
- Dental office experience (REQUIRED).
- Experience with insurance verification and dental workflows.
- Strong verbal and written English communication skills.
- Attention to detail and accuracy.
- Strong organizational skills.
- Proficiency in Dentrix or similar dental EMR systems.
- Experience in a virtual assistant or dental administrative role.
- Ability to multitask across multiple platforms.
- Must be available for video meetings with camera on.
- Reliable laptop/desktop with high-speed internet (10 Mbps+), headset, and webcam.
Responsibilities
- Verify patient insurance benefits accurately and efficiently.
- Complete insurance verification within 48 hours or less.
- Calculate patient benefits and coverage details correctly.
- Answer incoming patient phone calls professionally.
- Schedule and confirm appointments.
- Conduct follow-up calls regarding treatment plan acceptance.
- Assist patients with scheduling changes.
- Maintain organized patient records and notes.
- Provide end-of-day (EOD) reports.
- Participate in weekly and monthly check-ins with management.
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