Volunteer Screening Coordinator
New
Only candidates from Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, and Washington D.C. will be considered., 9-6 EST, 10-7 EST or 11-8 ESTFull-TimeMiddle
Salary52,000 USD per year
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Job Details
- Experience
- Minimum two to three years
- Required Skills
- SalesforceCustomer serviceTime ManagementData entryRisk ManagementCRM
Requirements
- Minimum 2-3 years professional experience in nonprofits, customer service, communications, social sciences, HR, or college admissions.
- Ability to work independently in a remote setting.
- Highly organized with excellent time management skills.
- Experience with Salesforce or a similar CRM.
- Typing/transcribing speed of at least 40–60 WPM.
- Strong interpersonal, written, and verbal communication skills.
- Ability to communicate with empathy and diplomacy.
- Interest in social impact, youth development, and educational opportunities.
Responsibilities
- Conduct and transcribe 18-20, 30-minute phone interviews per week.
- Assess applicants for motivation and program fit, review references, and make eligibility recommendations.
- Navigate difficult conversations with applicants.
- Administer volunteer data in Salesforce and Outlook.
- Guide applicants through regional and logistical program nuances.
- Support call campaigns including scheduling background checks and interviews.
- Manage communications cadence to guide volunteers through the pipeline.
- Follow internal risk management, compliance, and communication procedures.
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