- Lead day-to-day operations across the studio network, corporate team, call center, scheduling, inventory, and warehouse.
- Own recruiting, performance management, talent reviews, and workforce planning.
- Build and run scorecards, operating reviews, and a weekly accountability cadence for studio partners, regional leaders, and corporate functions.
- Run payroll and back-office administration accurately and on time, including corrections and exception handling.
- Make facilities, vendor, and location-spend decisions within agreed authority limits.
- Coordinate the operational response to labor, compliance, and legal matters.
- Identify recurring operating problems, address immediate issues, and install processes to prevent repeat failures.
Project ManagementOperations Management